Shipping Policy
At Omni Amplifier, we offer fast and free shipping on all orders, ensuring your signal booster reaches you quickly and safely via express delivery with trusted couriers such as FedEx, DHL, or UPS.
1. Order Processing
- Orders are usually processed within 1–2 business days after payment is confirmed.
- Orders placed before 6:00 AM (AEST) on business days may qualify for same-day processing.
- You will receive a confirmation email once your order has shipped, including tracking information.
Same-day processing applies to business days only and excludes weekends and public holidays.
2. Free Shipping & Delivery Times
- All orders include free express shipping.
- Delivery times typically range from 5–10 business days, depending on your location.
- Estimated total delivery time is approximately 6-12 business days, including order processing.
Note: Delivery times are estimates and may vary due to weather, courier delays, or local holidays.
3. Shipping Address
- Please ensure your shipping address is complete and accurate.
- Omni Amplifier is not responsible for delivery delays or additional fees caused by incorrect addresses.
4. Tracking Your Order
- A tracking number will be provided via email once your order ships.
- You can use it to track your package on the carrier's website.
5. Damaged or Lost Packages
- If your package arrives damaged, contact us immediately with photos and your order number.
- For lost packages, we will coordinate with the carrier to locate your order.
- Replacement or refund requests may be subject to carrier investigation results.
6. International Shipping
International shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.
7. Contact Information
For questions about shipping or delivery, please contact our support team.