Money-Back Guarantee
At Omni Amplifier, we stand behind the quality and performance of our signal boosters. Your satisfaction is our priority. That's why we offer a clear, fair, and easy-to-understand Money-Back Guarantee.
30-Day Guarantee:
If you are not satisfied with your Omni Amplifier product, you may return it within 30 days of purchase. We offer:
- Replacement or full refund if the product does not perform as expected.
- Peace of mind knowing your investment is protected.
How It Works:
To ensure that returns are smooth and fair, please follow these steps:
-
Document the Installation:
Take clear photos of your setup and include documentation of all connected components. -
Work With Our Support Team:
Contact our support team for guidance on troubleshooting, and follow the instructions to test and optimise the booster. -
Request a Replacement or Refund:
If the booster still does not perform after following the above steps, you can request either a replacement unit or a full refund.
Important: Cooperation with our support team and providing documentation is required for performance-related refunds. This ensures the product wasn't installed incorrectly, which could affect performance.
Change-of-Mind Returns:
If you simply change your mind:
The product can be returned within 30 days.
A 20% restocking fee applies (refund will be 80% of the product price).
Customer is responsible for return shipping.
Product must be in good, undamaged condition with all accessories included.
When Refunds May Not Apply:
Refunds will not be granted if:
- The customer does not provide installation photos or documentation.
- The customer refuses to cooperate with troubleshooting.
- The product is returned damaged, incomplete, or missing parts.
- These rules help us provide fair pricing while ensuring only genuine product issues are refunded.
